| | |
|
|
|
Questions:
Answers:
- How do I register?
Click on the 'Registration' link located on the authorization bar at the top of any of our sites. Fill in the necessary fields marked with a red asterisk. That is enough to begin playing games in the BetVoyager casino and on the BetLiner Betting Exchange. For playing on BetRaiser poker tables it is additionally necessary to fill in the field marked with two red asteriks.
- Is it possible to register two or more accounts?
For casino games and the Betting Exchange you can use an unlimited amount of playing accounts. For our poker tables you may only use one playing account.
- What should I do if I forgot my password.
Click on the 'Forgot password' link located on the authorization bar at the top of any of our sites. Enter your login and e-mail that was indicated during registration, and you will be sent a message on how to proceed further.
- What is 'Funs'?
'Funs' is make-believe money so you can get acquainted with the interface and games on our sites. You may not withdraw fun money from BetCruise.
- How can I add money to my game account?
After signing in, the sum of available money will appear in the player's menu bar that is located at the top of the page. Click on this sum, and it will be automatically increased to the nearest thousand (but not over 5000 units). Another way to get more money is to enter your Private Room, open the Deposit page and select the required sum.
- How do I add fun money to my playing account?
For adding fun money to your playing account, you need to click the Euro symbol located on the authorization bar at the top of any or our sites, or go into the Deposit page under the Private Room link on the BetCruise site.
- I made a withdrawal request over 24 hours ago, but the money still has not arrived.
Sometimes, for various reasons not related to us, money may not arrive to the corresponding party. In that event, please contact our financial department by internal mail to find out the reason for the delay.
- I don't want the authorization bar to show money and fun money.
To hide money in the authorization bar, remove the checkmark next to the sum. To hide fun money you need to go into your profile located in the Private Room and remove the checkmark across from 'Show Funs'.
- How do I change/add to my personal data?
To change personal data go into your profile that is located in the Private Room. You can also enter your profile by clicking on your Screen Name in the authorization bar. Please note that you are not able to change all of the data that was entered during registration.
- Cents aren't appearing for me.
In order for the cents to appear you need to enter your profile (in the private room) and click the Show Cents check box.
|
|
|
| | |
